If you are a new client, please click the “New Client” button in the main navigation and fill out the form and a member of our team will be in touch as soon as they are able.

Alternatively, if you are an existing client please select the “book online” link above.

Should you have difficulty using the “book online” option please contact and inform of your issue to hello@prideworthy.com.au and a member of our staff will reach out to you

• No, unless…. GP Referrals, often referred to as Mental Health Care Plan referrals, are not required if you wish to pay full fee or attempt to get a rebate through select private health insurances (?e.g. Bupa and Teacher’s Health Fund – depending on your level of cover). You will pay full fee for appointments in these instances.

• If you are wanting a Medicare rebate for sessions, you must have a current Mental Health Care Plan from your GP, sometimes referred to as a “GP referral.”

Determining the model and the number of therapy sessions required depends on various factors, including the nature of your concerns, your goals for therapy, and your personal progress.

At our practice, we offer two primary models to accommodate different needs: ongoing fortnightly sessions and intensive sessions. Here’s a brief overview of the two:

Intensive Sessions

Format: Sessions conducted over a period of 2-4 days, up to 6 hours per day across one week or weekend. A "discovery call" takes place via telehealth, however all intensive programs are run in-person only.

Ideal For:

- Individuals or couples seeking a more concentrated approach to address targeted issues or specific challenges in a quick manner.

- Individuals seeking EMDR as a primary therapeutic intervention, or an Attachment-Informed EMDR approach as well as couples seeking the same intertwined with the therapeutic framework of Gottman Therapy.

-Also great for those who want to complete focused work as an adjunctive therapy if they're already seeing another clinician.

- Those who prefer to work intensively over a short period, to achieve therapeutic goals more rapidly.

- Clients who may not be able to commit to regular, ongoing sessions due to schedule constraints (ie. busy professionals, first responders, or other persons with limited time availability)

Frequency and Duration:

- Intensive sessions typically occur within a short timeframe (2-4 days across one week/weekend).

- This approach can provide rapid progress and immediate feedback, which can be beneficial for resolving pressing concerns.

Benefits:

- Allows for a therapeutic deep dive into clear, concise goals set before or during the intensives.

- Facilitates a concentrated effort, which can lead to faster insights and resolution.

- Useful for those needing a more flexible or accelerated therapeutic process leading to more rapid symptom relief.

Ongoing Fortnightly Sessions (Limited Availability)

Format: 50-minute sessions held once every two weeks. In-person and telehealth formats, however, in-person may be required for specialist therapies (ie EMDR).

Ideal For:

- Individuals/couples seeking steady, ongoing support

- Those who prefer (or sometimes need) a more gradual approach to therapy.

Frequency and Duration:

- Typically, clients attend one session every two weeks.

- The length of time you remain in therapy can vary based on your progress and goals. Some clients may find significant improvement in a few months, while others might continue for longer periods.

Benefits:

- Allows time between sessions for reflection and application of strategies.

- Provides an ongoing support system for continuous growth and adjustment.

Choosing the Right Model:

During your initial contact, we will discuss your goals and assess which model aligns best with your situation. Whether we together choose a gradual approach with ongoing sessions or an accelerated path with intensive sessions, our aim is to provide the support and tools you need to achieve your therapeutic goals effectively.

Intensives happen over a period of 7 hour days broken into 2 blocks of 3 hours with a 1 hour lunch in between, breaks are taken as needed.

Standard "50 minute" appointments run for 50 minutes from the scheduled start time.

• Prideworthy Fees:

  • Prideworthy’s fees vary by practitioner and by the model (intensive vs 50 minute sessions) you are seeking treatment in. Each practitioner will have a set fee schedule which is sent out to prospective clients within the service agreement paperwork.

  • Please note that each individual has a limited number of reduced fee sessions on offer. Discuss this with your practitioner if you’d like to enquire about reduced fee availability.

  • Additional fees may apply for late/after hours appointments, initial sessions, report & letter writing outside of the requirements of the Better Access Scheme, and correspondence with other healthcare professionals.

• Medicare "Better Access" (MBA) rebates are available for individual "FPS" or Focused Psychological Strategies sessions once per day, in line with the Medicare benefit under item 80160/91176. Details regarding rebate amounts can be found via MBS online, searching these item numbers, including both the standard benefit and any EMSN (Extended. Medicare Safety Net) that may apply. Clients are eligible for up to 10 (MBA) sessions per calendar year only once they obtain a Mental Health Care Plan issued from their GP or other eligible medical practitioner, and after having provided that documentation to their treating clinician at Prideworthy. 

• You may alternatively be eligible a rebate from select Private Health Insurances (BUPA, Teachers Health Fund), check with your insurer for eligibility.

  • Couples are unfortunately not eligible for rebates through Medicare or private cover currently.

• Credit or Debit Card information will be taken in the service agreement form and securely stored within client management software for billing purposes.

• You will be charged the full fee on the day of appointment and will receive a Medicare rebate (if you have a current MHCP from your GP) in your Medicare-connected bank account.

• You do not have to have a MHCP to attend and can pay full fee in those instances.

• Prideworthy does not provide bulk-billing options at this time.

• Fee payment is via direct deposit with invoice sent on the week of the appointment, to be paid on the day of therapy. Alternatively, credit and/or debit cards on file may be billed under certain conditions. Cash payments are not accepted.

Intensives Model

• For intensive models only, please see further down for the relevant policy for 50 minute model cancellations/appointment changes.

• Intensives: A 30-day notice is required for cancellations to receive a refund of the deposit paid, minus a $750 rebooking fee. Cancellations made within 30 days of the scheduled intensive are non-refundable, and the deposit is forfeit. Deposits may be used toward a rescheduled booking, and transfer requests are allowed but require a 30-minute telehealth assessment for approval. Transfers are subject to practitioner approval, and not all requests may be granted. If a transfer request is denied, the original client may reschedule or forfeit their deposit. Fees are non-reimbursable through third parties, including Medicare and private insurance.

50-Minute Model

• The below is only relevant for 50-minute model session bookings, see above for the policy relevant for intensives.

• Prideworthy requires 48 hours’ notice for any cancellation or changes to your appointment to avoid a cancellation or appointment change fee. If less than 48 hours' notice is given, a $150 late cancellation fee will apply. If notice is provided within 24 hours of the appointment time or if an appointment is missed without any notice, a full session fee will be charged. Fees incurred under these circumstances are non-reimbursable through third parties, including Medicare and private insurance.